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Ingrid

Ingrid is a delivery experience platform that helps e‑retailers offer flexible, customer-tailored shipping options directly at checkout. Webbhuset has experience integrating Ingrid to create delivery flows that both increase conversion and enhance the customer experience, from first click to successful delivery.

Ingrid – Flexible shipping options at checkout

Ingrid differs from many traditional TA systems with its strong focus on enhancing the customer's experience at checkout. The platform allows delivery options to be presented clearly and inspiringly, tailored to both the customer's needs and your brand's profile. With Ingrid, e‑retailers can:

  • Offer flexible shipping options such as home delivery, agent, express, and sustainable delivery choices.

  • Connect to multiple carriers for national and international shipping.

  • Optimize delivery choices based on the customer's postal code, order content, or other rules.

  • Integrate tracking and return management for a complete experience.

  • Improve conversion by clearly communicating delivery options and times right at checkout.

By integrating Ingrid into your e‑commerce, you can create a more transparent, flexible, and customer-focused delivery experience that strengthens both the brand and loyalty.

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Ingrid in numbers

170 +

Countries

300 +

Shipping services

180 M

Deliveries

The delivery experience that starts at checkout

With Fusion Storefront, you get full control over how delivery options are presented and experienced at checkout. When we integrate Ingrid into Fusion Storefront, we can create a purchase experience where the customer can easily choose the delivery option that suits them best, whether it's home delivery, agent, express, or a more sustainable shipping choice.

The combination of Fusion Storefront's performance and Ingrid's flexible shipping logic makes delivery information a natural part of the customer journey, not just a step at the end. The result is a clearer purchase experience, higher conversion, and deliveries that strengthen the relationship between brand and customer.

Learn more
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FAQ

Here you will find answers to common questions about how we at Webbhuset work with Ingrid integrations and what the solution can offer your e‑commerce. Contact us if you have more questions or want to know more about how we can integrate Ingrid into your e‑commerce for a seamless customer journey.

Which e‑commerce platforms can Ingrid integrate with?

At Webbhuset, we can integrate Ingrid with platforms such as Magento, Norce Commerce, or platformless/headless solutions like Fusion Storefront. We tailor the integration to suit your business needs.

Contact us today if you want to hear more about how we can future-proof your e‑commerce.

How long does it take to implement Ingrid?

The time depends on your platform, existing systems, and any special customizations. A standard integration can often be in place within a few weeks.

What features does Ingrid offer?

Ingrid provides the ability to present flexible shipping options at checkout, connect multiple carriers, optimize delivery choices based on rules, and offer tracking and return management.

Read more on Ingrid's website.

Is Ingrid suitable for both B2B and B2C?

Yes, Ingrid can be customized for both B2B and B2C merchants. It is possible to configure different delivery options and conditions for different customer segments.

Read more about e‑commerce for B2B and B2C.

Can you customize how delivery options are displayed at checkout?

Yes, with Fusion Storefront, we can design and position delivery options in a way that suits your brand and boosts conversion.

Please contact us to hear more about how we can future-proof your e‑commerce and create a seamless customer experience.

Do you want to know more?

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Integration of the Ingrid delivery solution | Webbhuset - Webbhuset