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E‑commerce and Customer Portal

Home & Interior

We build e‑commerce solutions for companies in the furniture and interior design industry who want to grow online without compromising the product experience. Whether you sell furniture, textiles, or home decor, we help you create digital commerce that reflects the quality of your range.

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postery logo
doorly logo
ekeby möbler logo

Experience that makes a difference

The furniture and interior design industry sets specific demands on e‑commerce. Products often have many variations in color, material, and dimensions, making product data one of the hardest parts to get right. At the same time, customers expect the same sense of quality and inspiration online as in a physical store, requiring images, descriptions, and navigation to be integrated in a way that makes it easy to find the right product among a large range. Deliveries of bulky items like furniture add another layer of complexity, from shipping calculation to returns management.

We have worked with e‑commerce for 30 years and have seen how quickly the demands on the interior design industry change, from increased expectations on visual presentation to more complex supply chains. It is experience we bring to each project, along with the goal of creating solutions that make everyday life easier for both customers and employees. We want to increase the joy of working with those we collaborate with and build commerce solutions that strengthen competitiveness in the long term, not just solve today's problems.

Key features for successful e‑commerce

The furniture and interior design industry places high demands on an e‑commerce platform, and with long experience, we know which features make the biggest difference. Below we have gathered some of the key features we consistently find to be crucial to succeeding in the industry. If needed, we tailor the solution further to meet the specific requirements of your business.

Visual product presentation

Display furniture and decor in high-resolution quality with support for multiple images, variants, and zoom, so the customer feels confident in their purchase even though the product cannot be tested in reality.

Handling of product variants

Manage color, material, dimensions, and other variant attributes in a structured way, so the right information is always displayed no matter how large the range grows.

Smart shipping management

Calculate shipping cost correctly for bulky and heavy goods, with support for different delivery methods such as home delivery and courier transport.

Inspiration-driven range

Build category pages and product collections that guide the customer through interior styles and room types, not just individual products.

Easy returns management

Provide customers with a clear and secure return process tailored for bulky goods, reducing support burden and strengthening trust.

Scalable inventory connection

Connect the online store with inventory and logistics in real-time, so the stock status is always accurate even at high volumes or seasonal peaks.

Build on what you already have

With 30 years of experience in e‑commerce for home and interior, we have connected product information systems, delivery solutions, and payment solutions with modern e‑commerce platforms. We know the industry's demands, from rich product data with variations in color, material, and dimensions to smooth home delivery of bulky goods and flexible payment for higher order values.

Fusion Commerce is built as a composable solution, making it easy to connect the platform with the systems you already use, whether it's a PIM like inRiver or Akeneo, a delivery solution like nShift or Ingrid, or a business system like Business Central. You do not need to replace your existing system environment to get modern e‑commerce. Instead, we build on what you already have, and the solution grows with your business as new needs and integrations arise.

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From idea to launch

Whether you are implementing a new e‑commerce solution or building a new customer portal, it is crucial that the process feels secure, understandable, and predictable from start to finish. Our approach, based on the Essence kernel model, ensures that you always know where we are, what happens next, and why, so you can focus on your business while we deliver a solution that truly meets your needs.

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1. Discover
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2. Define
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3. Develop
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4. Deliver
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A platform built for commerce in change

Fusion Commerce is an AI-native e‑commerce platform that meets both today's and tomorrow's demands, with support for complex product assortments, customer-specific pricing, and expansion into new markets. The platform is dynamic and scalable, growing in line with your changing needs.

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Frequently Asked Questions

How does Fusion Commerce handle product data with many variants, like color, material, and measurements?

Fusion Commerce integrates with PIM systems like inRiver or Akeneo to structure and present variants, dimensions, and materials in a way that makes it easy for the customer to compare and choose the right product. We also have extensive experience building product configurators, such as a 3D configurator for aPak and configurators for Postery, Doorly, and Vanbruun, which allow the customer to visually customize the product before purchase.

Can Fusion Commerce handle home delivery and other shipping needs for bulky items like furniture?

Yes, the platform is built to handle the specific shipping needs that furniture and bulky items entail. We integrate with delivery solutions like nShift and Ingrid, which provide support for home delivery, notifications, and delivery options tailored to the size and weight of the item. This allows you to offer a secure and clear delivery experience for the customer, while the logistics flow in the background operates smoothly.

How flexible is the platform if we want to build on it in the future?

Fusion Commerce is built modularly, making it easy to add new features and integrations as the business grows. The platform connects with your existing systems like ERP, PIM, and inventory, and you don't need to rebuild the base when new needs arise.

This means the solution can follow your development, whether it involves new markets, more product categories, or new digital channels.

Learn more about Fusion Commerce.

How do you ensure operations and availability for a solution that our customers depend on?

We are ISO-certified, which means our handling of security and operations follows established standards and routines. We continuously work with monitoring and security updates of our systems to ensure high availability. Our servers are with GleSYS, which also has a strong focus on sustainability in its operations.

Fusion Commerce is built to handle large volumes without impacting performance, and we have procedures for a quick response if something unexpected occurs. We always work to ensure your e‑commerce operates stably around the clock so that your customers can rely on orders and deliveries going as planned.

Learn more about our work with information security.

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E-commerce for Home & Interior | Webbhuset - Webbhuset