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    • Salesforce

    Salesforce is one of the world's most used CRM systems and a platform that helps companies collect customer data, automate processes, and create personalized customer journeys. Webbhuset integrates Salesforce with e‑commerce platforms to provide a seamless connection between sales, marketing, and customer service.

    Automate the customer journey with Salesforce

    Salesforce is a cloud-based platform that combines CRM with a range of functions for marketing, sales, analysis, and customer service. The platform is flexible and can be adapted for anything from small businesses to global organizations. With Salesforce, e‑retailers can, among other things:

    • Collect customer data in a central CRM for better insights and follow-up.

    • Automate marketing and campaigns with Salesforce Marketing Cloud.

    • Manage sales and leads via Sales Cloud.

    • Improve customer service with Service Cloud and integrated support.

    • Analyze data in real-time to optimize conversion and loyalty.

    • Integrate with e‑commerce platforms and connect the customer journey from the first visit to repeat purchases.

    Salesforce is as relevant for B2B as B2C and is used by everything from small businesses to some of the world's largest brands.

    Salesforce illustration of a woman using their CRM

    Salesforce in numbers

    150 K

    Corporate Customers

    200 +

    Partners

    1999

    Founded Salesforce

    A data-driven customer journey with Salesforce and Fusion Storefront

    By integrating Salesforce with Fusion Storefront, you can use customer data directly in the shop to create more personalized and relevant experiences. This means that customer behavior, purchases, and preferences in real-time can trigger targeted campaigns, offers, and communication.

    The combination of Fusion Storefront's performance and Salesforce's powerful CRM makes it possible to create a unified customer journey where every interaction is data-driven and value-creating.

    Read more
    A person leads a meeting at a whiteboard at Webbhuset, explaining the project flow to colleagues.

    FAQ

    Here you will find answers to common questions about how we at Webbhuset work with Salesforce integrations and what the solution can offer your e‑commerce. Contact us if you have more questions or want to know more about how we can integrate Salesforce into your e‑commerce for a seamless customer journey.

    Which platforms can you integrate Salesforce with?

    We can integrate Salesforce with platforms such as Magento, Norce Commerce, or headless solutions like Fusion Storefront. We can also connect Salesforce to other integrations such as ERP, PIM, and marketing systems.

    Contact us today to hear more about how we can tailor your e‑commerce solution.

    Is Salesforce suitable for both B2B and B2C?

    Yes, Salesforce works for both segments and is scalable for companies of all sizes.

    Read more about e‑commerce for B2B and B2C.

    How does Salesforce help e‑retailers grow?

    By collecting customer data, automating communication, and creating personalized experiences, online retailers can increase both sales and customer loyalty.

    Also read about how Webbhuset works with customer experience.

    Can you customize the frontend when Salesforce is integrated?

    Yes, with Fusion Storefront we can present personalized data and campaigns directly in the shop.

    Contact us if you need help integrating Klaviyo into your e‑commerce.

    Recent customer success stories

    • B2B/B2C
    B2B/B2C
    Postery's step to AI-native commerce with Fusion Commerce
    • B2C
    B2C
    Long-term Technical Choices Pave the Way for Doorly's Growth
    • B2B
    B2B
    Luna streamlines reseller e‑commerce through the Toolshop concept
    • B2B
    B2B
    Ninolab embraces the generational shift with a new webshop
    • B2B/B2C
    B2B/B2C
    Newbody gained a 360° view of their sales journey with a customized CRM

    Do you want to know more?

    Fill in the form and we will contact you shortly.

    Integration of Salesforce CRM and Marketing | Webbhuset - Webbhuset